Policies

Returns

In store:

Please be aware that all returns will be offered store credit only within 30 days of purchase for the original purchase price credit. Merchandise returned must be in new condition, unworn, unwashed, and unaltered, with original tags still attached. Shoes purchased must be unworn, tags attached, and in original box. Customer must also have original receipt in hand to be eligible for store credit. Any clearance items, sale items, or intimates purchased are FINAL SALE and will not be considered for return.

Online:

Customers are responsible for return postage costs. Orders can also be returned to the store location. Once your online orders are received we will work to process your return in 3-5 business days. Please allow appropriate time for the items to ship back to us before processing begins.

Returned items should be mailed to:

Rusted Arrow Boutique

1791 Oconee Connector Ste. 550

Athens, GA 30606

SHIPPING:

Online orders take 1-3 business days to be process and shipped to our customers. Please be mindful that non business days and holidays may add to your processing and shipping time..

PRIVACY:

When purchasing from Rusted Arrow Boutique you will be required to enter personal contact and financial information. This information is used solely for the purpose of completing your orders. Our customers are important to us, as well as your satisfaction so Rusted Arrow Boutique will use this information to contact you if there is any trouble with processing or filling your order. Your financial information will not be stored or shared with any other parties. Your personal information will be protected to the best of our abilities as we use commercially protected methods to try and ensure safety. However, we cannot promise that total security. If you have any questions or concerns please feel free to contact us and we will help in any way possible to solve the issue.

LEGAL:

Rusted Arrow Boutique reserves the right to disclose personal information as required by law to protect ourselves, our business, and our customers.